Service Coordinator - 2nd Shift

Company: Old World Industries, LLC.
Location: Baytown
Posted on: April 7, 2025

Job Description:

Position Purpose: The Service Coordinator role ensures that warehouse inbound or outbound loads remain efficient and in accordance to OWI's freight policies. The Service Coordinator is the primary traffic contact and controls how product comes into and out of the warehouse. This is a 100% ONSITE position in Baytown, TX. Duties, Tasks, and Responsibilities:Generate TO's for daily shipments Set and maintain the outbound dock schedule Respond to appointment requests, driver inquiries, and other communications Prepares paperwork for the shipment of orders Obtains signatures and maintains appropriate shipping paper documentation Coordinates carrier routing per Customer requirements (Courtesy Routing)Work in unison with Operations Manager on prioritizing work ensure Customer satisfaction Delegate tasks to warehouse or forklift operators Develop & maintain shipment reconciliation policies and standard operating procedures (SOPs) SAP & process training Work with management team on product knowledge Answer customer service inquiries regarding order and shipment statusWork with other warehouse team members to effectively complete assigned tasks Assist Warehouse Service Manager with overall management of facility Assist leadership with staffing, coordinating temp workers, and liaising with partner organizations
Education, Skills and Abilities: High school diploma/GED requiredPrevious warehouse experience 3-5 yearsAttention to detailExcellent written and verbal communication skillsKnowledge of SAP & Excel Bi-Lingual PreferredComfortable working independentlyTeamwork, Dependable, and ReliableFluent in Spanish This opportunity offers a competitive benefits package including:Medical, dental, and vision coverage with wellness benefits Company-matching 401(k) planCompany-paid life insurance and accidental death & dismemberment benefitsCompany-paid long-term care coverageCompany-paid disabilityFlexible spending and health savings accountsCompany-paid employee assistance programPaid time off and paid holidaysAdditional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, and pet insurance Old World Industries is among the largest privately held companies competing in the automotive aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World's brands include a full line of PEAK Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades; BlueDEF Diesel Exhaust Fluid and Equipment; FINAL CHARGE PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge SCA Precharged Heavy Duty Coolant and Thermal Charge Heat Transfer Fluid.

Keywords: Old World Industries, LLC., Conroe , Service Coordinator - 2nd Shift, Other , Baytown, Texas